Nancy has been working in the healthcare industry since 2015. In 2016 Nancy became a certified Phlebotomist. She began with CAM in 2019 as a Front Desk Coordinator in Hyattsville. She has gained extensive knowledge of rehabilitation conditions and recovery. Working with adjusters, nurse case managers, attorneys, and other physicians has strengthened her communication skills and helped her maintain great relationships in our community. Nancy has been promoted to Front Desk Supervisor as she has shown consistent success with improving processes and communication that positively impact our patients and staff. Nancy is a liaison to our patients and works with the Billing, Authorization, Clinical, and Administration staff to manage and resolve issues. Her goals are to continue to grow within the company, expand her knowledgebase and help the team continually improve for the benefit of our patients.
In her spare time, Nancy loves to spend time with her family and her Yorkie, Luna. She loves traveling and would like to explore more in the years to come.